Elbruz Technologies (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your data when you use Botassium, our automation platform that integrates with messaging services like WhatsApp.
By using Botassium, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our service.
1. What We Collect
We only collect data necessary to provide and improve Botassium’s functionality. This includes:
a. Account & Identity Information
Your name and email address
Authentication tokens (if using third-party services like Google)
b. Workflow & Automation Data
Flows you create within the platform
Action settings (e.g., message templates, webhook URLs)
Logs of flow executions (success/failure, timestamps)
c. Integration Data
If you connect Botassium to WhatsApp or other third-party services, we may store:
Configuration data needed to connect to these services (e.g., Webhook URLs, tokens)
Data necessary to execute your actions (e.g., phone numbers, messages)
Note: We do not access or store the content of your WhatsApp conversations or contacts.
2. How We Use Your Data
We use the information we collect to:
Provide the core functionality of the Botassium platform
Debug issues, improve performance, and ensure uptime
Notify you about critical updates or service changes
Maintain security, prevent abuse, and comply with legal requirements
3. What We Don’t Do
We do not store your WhatsApp messages.
We do not sell your data to advertisers or third parties.
We do not use your personal or automation data for profiling or AI training.
4. Third-Party Services
Botassium may connect to third-party services (e.g., WhatsApp Business API, Google Sheets, SMTP). These services are governed by their own privacy policies. We recommend reviewing them separately.
Botassium only uses credentials and tokens provided by you to execute your instructions. We never access these services on your behalf without your consent.
5. Data Storage & Security
All data is stored securely using modern encryption standards.
Sensitive information (e.g., tokens) is encrypted at rest and in transit.
Access to data is strictly limited to authorized staff on a need-to-know basis.
6. Your Rights
Depending on your location, you may have the following rights:
Access your stored data
Request deletion of your account and associated data
Withdraw consent to data processing
To exercise any of these rights, contact us at: support@botassium.com
7. Data Retention
We retain your data only as long as necessary to provide the Botassium service. If your account is deleted, all associated data will be securely erased within 30 days, unless otherwise required by law.
8. Children’s Privacy
Botassium is not intended for use by individuals under the age of 16. We do not knowingly collect data from children. If you believe a child has provided us personal data, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notice. Continued use of Botassium constitutes acceptance of the updated terms.
