Redirect to Another Automation
How to Use the “Redirect to Another Automation” Function in Botassium
As your automation system grows, you may want to modularize your flows—splitting logic into different automations for different services, languages, or departments. The “Redirect to Another Automation” function in Botassium lets you jump from one automation flow to another, allowing you to keep your workflows clean, scalable, and reusable.
This guide explains how to configure redirection and when to use it.
What is the “Redirect to Another Automation” Function?
The Redirect to Another Automation node is a function that instantly ends the current automation and transfers the user to a different one, which you select from your list of existing automations.
This is useful for:
Splitting different logic flows (e.g., support vs. sales)
Switching languages dynamically
Redirecting based on input, segment, or condition
Reusing shared flows like product selection, location prompts, or feedback forms
Once redirected, the user is considered to have started a new session in the target automation.
How to Set It Up
Add the “Redirect to Another Automation” Node
Insert this node where you want to move the user into another automation.Select the Target Automation
Use the dropdown in the node to choose from your list of existing automations. This is the destination the user will land in once the redirect occurs.End the Current Flow Automatically
As soon as this node runs, the current automation ends and the new one begins. No need to manually end the session.
Example Use Case
You ask users to select their preferred language at the beginning of your chatbot:
User selects "Arabic"
Condition checks the selected language
If Arabic, redirect to
Arabic FlowautomationIf English, continue with the current one
Or:
You ask a user if they want to place a new order or request support. Depending on the answer, you redirect them to the appropriate flow dedicated to that task.
The Redirect to Another Automation function works in all WhatsApp automation flows, and is ideal for flow separation, multilingual experiences, conditional logic redirection, and modular automation design where your flows stay clean and scalable.
