Redirect to Another Automation

How to Use the “Redirect to Another Automation” Function in Botassium

As your automation system grows, you may want to modularize your flows—splitting logic into different automations for different services, languages, or departments. The “Redirect to Another Automation” function in Botassium lets you jump from one automation flow to another, allowing you to keep your workflows clean, scalable, and reusable.

This guide explains how to configure redirection and when to use it.

What is the “Redirect to Another Automation” Function?

The Redirect to Another Automation node is a function that instantly ends the current automation and transfers the user to a different one, which you select from your list of existing automations.

This is useful for:

• Splitting different logic flows (e.g., support vs. sales)

• Switching languages dynamically

• Redirecting based on input, segment, or condition

• Reusing shared flows like product selection, location prompts, or feedback forms

Once redirected, the user is considered to have started a new session in the target automation.

How to Set It Up

1. Add the “Redirect to Another Automation” Node
   Insert this node where you want to move the user into another automation.

2. Select the Target Automation
   Use the dropdown in the node to choose from your list of existing automations. This is the destination the user will land in once the redirect occurs.

3. End the Current Flow Automatically
   As soon as this node runs, the current automation ends and the new one begins. No need to manually end the session.

Example Use Case

You ask users to select their preferred language at the beginning of your chatbot:

1. User selects "Arabic"

2. Condition checks the selected language

3. If Arabic, redirect to Arabic Flow automation

4. If English, continue with the current one

Or:
You ask a user if they want to place a new order or request support. Depending on the answer, you redirect them to the appropriate flow dedicated to that task.

The Redirect to Another Automation function works in all WhatsApp automation flows, and is ideal for flow separation, multilingual experiences, conditional logic redirection, and modular automation design where your flows stay clean and scalable.