Attachment Message Received

Here’s the tutorial for the “Attachment Message Received” event, tailored to your style and including where files can be stored and how audio messages can be transcribed:

How to Use the “Attachment Message Received” Event in Botassium

When your users send files, voice notes, images, or videos on WhatsApp, the “Attachment Message Received” event helps you handle those messages automatically in your flow.

This guide will show you how to use this event to capture attachments, store them, or even transcribe audio messages.

What is the “Attachment Message Received” Event?

The Attachment Message Received node is an event trigger that activates whenever a file, image, video, audio note, or document is sent to your WhatsApp number.

You can use it to:

• Automatically store user uploads

• Process documents and receipts

• Transcribe voice messages into readable text

How to Set It Up

1. Open the Automations Page
   Go to Automations in your Botassium dashboard.

2. Start a New Flow or Edit an Existing One
   Add this event to any automation where file handling is needed.

3. Add the “Attachment Message Received” Node
   Find the node in the Events section and drag it into your flow.

4. Filter by File Type (Optional)
   In the node settings, you can choose to handle only:

   • Images

   • Audio messages

   • Videos

   • Documents

5. Connect it to a Storage or Processing Action

   • Use nodes like Upload to Google Drive to store received files.

   • Connect to the Transcribe Audio action to convert voice notes into text automatically, regardless of the language.

Example Use Case

Imagine you run a remote support service where users send voice notes describing their issue. Your flow can:

1. Trigger with Attachment Message Received (filtered to audio only)

2. Pass the file to Transcribe Audio

3. Use the transcribed text to route the request or generate a support ticket

4. Optionally save the original audio to Google Drive for records

This event works with WhatsApp, and it’s especially useful for businesses handling file uploads, support tickets, form submissions via attachments, remote verification, or voice-based communication.