Location Message Received

How to Use the “Location Message Received” Event in Botassium

If you want your WhatsApp automation to respond intelligently to users who share their location, Botassium makes that easy with the “Location Message Received” event.

In this quick tutorial, we’ll show you how to use this event in your automation flow.

What is the “Location Message Received” Event?

The Location Message Received node is an event trigger in Botassium that activates whenever someone sends you a location pin on WhatsApp.

This is useful for:

  • Automatically replying when a customer shares their location

  • Logging delivery addresses

  • Sending location-specific info like the nearest store or agent

How to Set It Up

  1. Go to the Automations Tab
    Head to your Botassium dashboard and click on Automations.

  2. Create a New Flow or Edit an Existing One
    Add a new automation or open an existing one where you want to handle location messages.

  3. Drag and Drop the “Location Message Received” Node
    From the list of events, drag “Location Message Received” into your flow.
    This will act as the starting point of your automation.

  4. Connect it to an Action
    Example: Send a reply like
    “Thanks for sharing your location. A delivery agent will reach out soon.”

Example Use Case

Let’s say you run a food delivery service. When a customer shares their location, you can:

  1. Trigger the flow using Location Message Received

  2. Save their coordinates to a database

  3. Reply instantly with a confirmation

  4. Notify your delivery team via WhatsApp or an internal system

This event works with WhatsApp-based automations and is especially helpful in services like delivery tracking, local service booking, ride coordination, and field support.

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